Wifi Association - EXTEL OPEN 3K

Wifi Association - EXTEL OPEN 3K

You have difficulty connecting your smartphone to your Open 3K monitor. Here is a simple and fast procedure to carry out this intervention.

Difficulty: Easy
Time required: 10 minutes
Number of steps: 6
Updated: March 2025

Step 1: Verification of the monitor connection status

  • First, it will be necessary to ensure the connection status of the monitor.
  • Enter the Settings
  • Then Wifi
  • Then Information
  • If a QR code is present, it means that the monitor has already been associated with a Wi-Fi.
  • Check in this case that the Wifi icon is full and is not blocked.
  • If so, proceed to step 3

Step 2: Connecting the monitor

  • If the Wifi icon is barredand/or that the QR code is missing, click on "add network" or on the name of the previously registered network
  • The Extel Open 3K monitor will scan all compatible internet boxes nearby.
  • Select the name of your internet box by clicking on it.
  • Then manually enter the wifi key of your internet box and validate
  • ATTENTION: Your wifi key must have a minimum of 8 characters and a maximum of 18 characters. If your wifi key has less than 8 characters, please change it.
  • If you have never changed the wifi key of your internet box or don't know where to find it, please follow the instructions below.

Step 2.1: Where to find the Wifi operator Wifi key

  • LiveBox 4 = The wifi key is visible by clicking on the facade i of your Livebox.
  • LiveBox 5 = The wifi key is located on the identification card and also on the label at the outset of your Livebox.
  • LiveBox 6 = The wifi key is visible in the Wi-Fi settings accessible from the front screen.

Step 2.2: Where to find the SFR Wifi operator key

  • SFR NB6/NB7/NB8 = The wifi key is located on the label on the back of your SFRBox.

Step 2.3: Where to find the Bouygues Wifi operator key

  • Bbox Miami/ 4K = The wifi key is located on the label on the back of your Bbox. This is the code entered on the WPA line.

Step 2.4: Where to find the Wifi operator Freebox

Valid for Freebox Delta/Pop/Revolution/mini/One/4G+/Crystal

  • Please download the Freebox Connect app available on the AppStore and Google Playstore.
  • Select the template for your Freebox and identify yourself.
  • The wifi key of your Freebox is located in the menu "My WIFI access"
  • In case of correct input, the QR code of your monitor will appear and the wifi icon will be fixed
  • In case of error, a brief message will be displayed during connection and the wifi icon will always be. Please start the step 2 procedure again

Step 3: Connect with the smartphone

  • Please bring your smartphone and launch the EXTEL Connect app (downloadable free on your smartphone's app store)
  • Throughout the procedure, if the application asks you for permissions, please allow them.
  • Make sure your device is not already present in the app and click Add a device.
  • If your device is already present, you need to delete it. Select your device, then click Settings and then delete device.
  • Click on "My device is already connected to the Internet".
  • Click on "EXTEL OPEN 3K"
  • Click on "QR Code Scan".
  • Scan the QR code in the monitor login status menu
  • If you have difficulty scanning the QR code, please improve the surrounding lighting and move slightly from the QR code to improve focus.
  • If the QR code is correct, the application should find your monitor. Click on "Add"

Step 4: Definition of name and password

  • Please enter a username for the device, this will match the name on which the device will appear in the app.
  • Click on "Save".
  • Please enter a personal password to secure the device in the "NEW" and "CONFIRMER" line.
  • This password must only have numbers (Attention, it is not necessary two identical digits which follow one another ex: 11,22,33, etc...)
  • The device's default password is 123456 and therefore cannot be used.
  • Then click on "Confirm"

Step 5: Verification of operation

  • The monitor is now saved and will appear under the previously saved name.
  • Please select it to view the outdoor video.
  • The association is over.

Step 6: Add monitor to another smartphone

  • Please bring the second smartphone and launch the EXTEL Connect app (downloadable free on your smartphone's app store).
  • Throughout the procedure, if the application asks you for permissions, please allow them.
  • Make sure your device is not already present in the app and click Add a device.
  • If your device is already present, you need to delete it. Select your device, then click Settings and then delete device.
  • Click on "My device is already connected to the Internet".
  • Click on "EXTEL OPEN 3K"
  • Click on "QR Code Scan".
  • Scan the QR code in the monitor login status menu
  • If you have difficulty scanning the QR code, please improve the surrounding lighting and move slightly from the QR code to improve focus.
  • If the QR code is correct, the application should find your monitor. Click on "Add"
  • Enter the password you set in step 4, and then click Confirm.
  • Please enter a username for the device. This will match the name on which the device will appear in the application. (it may be different from the one chosen in step 4).
  • Click on "Save"
  • The monitor is now saved and will appear under the previously saved name.
  • Please select it to view the outdoor video.
  • The association is over