Philips WelcomeEye Connect 3 Simplified Wifi Association

Philips WelcomeEye Connect 3 Simplified Wifi Association

Association Wifi Simplifiée Philips WelcomeEye ...

Are you having trouble connecting your smartphone to your Philips WelcomeEye connect 3 monitor? Here is a simple and fast procedure to carry out this intervention

Difficulty: Easy
Time required: 15 minutes
Number of steps: 3
Updated: July 2024

Step 1: Verification of the monitor connection status

  • First, it will be necessary to ensure the connection status of the monitor.
  • Enter the Settings
  • Then Wifi
  • Then Information
  • If a QR code is present, it means that the monitor has already been associated with a Wi-Fi.
  • Check in this case that the Wifi icon is full and is not blocked.
  • If so, proceed to step 3

Step 2: Connecting the monitor

  • If the Wifi icon is barredand/or that the QR code is missing, click on "add a new network" or on the name of the previously registered network

  • The Philips WelcomeEye monitor will scan all compatible internet boxes nearby.
  • Select the name of your internet box by clicking on it.
  • Then manually enter the wifi key of your internet box and click on "confirm"
  • ATTENTION: Your wifi key must have a minimum of 8 characters. If your wifi key has less than 8 characters, please change it.
  • If you have never changed the wifi key of your internet box or don't know where to find it, please follow the instructions below.

Step 2.1: Where to find the Wifi operator Wifi key

  • LiveBox 4 = The wifi key is visible by clicking on the facade i of your Livebox.
  • LiveBox 5 = The wifi key is located on the identification card and also on the label at the outset of your Livebox.
  • LiveBox 6 = The wifi key is visible in the Wi-Fi settings accessible from the front screen.

Step 2.2: Where to find the SFR Wifi operator key

  • SFR NB6/NB7/NB8 = The wifi key is located on the label on the back of your SFRBox.

Step 2.3: Where to find the Bouygues Wifi operator key

  • Bbox Miami/ 4K = The wifi key is located on the label on the back of your Bbox. This is the code entered on the WPA line.

Step 2.4: Where to find the Wifi operator Freebox

Valid for Freebox Delta/Pop/Revolution/mini/One/4G+/Crystal

  • Please download the Freebox Connect app available on the AppStore and Google Playstore.
  • Select the template for your Freebox and identify yourself.
  • The wifi key of your Freebox is located in the menu "My WIFI access"
  • In case of correct input, the QR code of your monitor will appear and the wifi icon will be fixed
  • In case of error, a brief message will be displayed during connection and the wifi icon will always bePlease start the step 2 procedure again

Step 3: Connect with the smartphone

  • Now take your smartphone and install the Door connect app available on the AppStore or GooglePlay store.
  • Throughout the procedure, if the application asks you for permissions, please allow them.
  • Log in to your Philips Door Connect account by clicking on "connection"
  • Enter your user account and password
  • Click on the " .
  • Click on "My device is already connected to the Internet".
Etape 3.1 - Le moniteur est reconnu par l'appli...

Step 3.1 - Monitor is recognized by the application

  • If your Philips Welcome connect 3 monitor is connected to the same local network as your smartphone, it should be detected immediately by the app.
  • Select it by pressing it.
  • If your smartphone is connected to another network or automatic detection is not done go to step 3.2.
  • Since this is a first installation, click on "No password defined? Flash the QR code in the product menu "
  • Scan the QR code present in the wifi settings of the Philips monitor.
  • In case of difficulty scanning the QR code, please improve the surrounding lighting and move slightly from the QR code to improve focus.
  • Go to Step 3.3 - Device Recording
Etape 3.2- Le moniteur n'est pas reconnu automa...

Step 3.2- Monitor is not automatically recognized by the application

  • In case the application does not automatically detect your video doorman on your network, please select the WelcomeEye Connect 3 video doorman.
  • Go down at the bottom of the application page and press "next".
  • Scan the QR code present in the wifi settings of the Philips monitor.
  • In case of difficulty scanning the QR code, please improve the surrounding lighting and move slightly from the QR code to improve focus.
Etape 3.3 - Enregistrement de l'appareil

Step 3.3 - Device Recording

  • The Philips monitor should be recognized by the application.
  • Select it and click on "Add".
  • Choose a name for your Philips monitor and click on "Save".
  • Change the default password for the Philips monitor. Reminder: the default password is 123456. So you cannot use it.
  • Your monitor is now logged in.
  • Please click on your monitor to view the door station.

Step 4 bonus: Add monitor to another smartphone

  • Please bring the second smartphone and launch the Philips Door Connect app.
  • Log in to your Philips Door Connect account by clicking on "connection".
  • Enter the same user account and password as with the first smartphone.
  • The monitor will already be connected and you will then be able to take advantage of the device.

Step 5 bonus: In case of change of internet box or change Wifi

  • In case of changing internet box, your monitor needs to be reconnected to your new internet box.
  • Enter the Monitor Settings
  • Then Wifi
  • Then Information
  • Then click on the name of your old internet box that should be present.
  • The Philips WelcomeEye monitor will scan all compatible internet boxes nearby.
  • Select the name of your new internet box by clicking on it.
  • Then manually enter the wifi key of your new internet box and click on "confirm".
  • Once the wifi icon is fixed, the monitor will be online and can be consulted with your smartphone.