Philips WelcomeEye Street Platinum Micro Replacement

Philips WelcomeEye Street Platinum Micro Replacement

Remplacement du micro de la platine de rue Phil...

You no longer hear your visitors or your video door makes a big cracklingBefore any intervention or maintenance, please turn off each element of your video doorman and place yourself on a suitable surface so as not to scratch the lens


Difficulty: Easy
Time required: 20 minutes
Number of steps: 8
Updated: March 2023
Equipment required:
Cruciform screwdriver, plastic spatula, precision clamp
Detached part(s):

Step 1: Remove the rear support

  • Turn the Door station.
  • Remove the 4 rear screws from the door station using the cruciform screwdriver.
  • Be careful, these 4 screws can be located under a protective rubber.
  • Gently remove the black rear facade.

Step 2: Disconnect the microphone

  • Gently disconnect the microphone connector by pulling it towards you using a precision clamp. Be careful, do not shoot the threads.

Step 3: How to remove a connector

  • To remove the connector safely, hold it using the precision clamp and perform lightweight right and left movement

Step 4: Disconnect electronic video card

  • Gently disconnect the connector from the electronic video card by pulling it towards you using a precision clamp. Be careful, do not shoot the threads.

Step 5: Micro Access

  • Tilt the electronic card gently to the right. Be careful not to damage the remaining wires

Step 6: Replace the microphone

  • Remove the old microphone using the spatula.
  • Reposition the new microphone in your home.

Step 7: Repositioning of the electronic card

  • Reposition the electronic card in your home. Do not forget to pass the wires of the camera connector as well as the microphone in the middle of the electronic card
  • Recognize the elements by following steps 2 to 4.

Step 8: Replacement of the rear support

  • Reposition the rear support of the door station by revising the 4 screws previously removed in step 1. Be careful to respect the passage of cables so as not to pinch them.
  • The replacement is complete.