Philips WelcomeEye Connect 2 Simplified Wifi Association
Philips WelcomeEye Connect 2 Simplified Wifi Association
Are you having trouble connecting your smartphone to your Philips WelcomeEye connect 2 monitor?Here is a simple and fast procedure to carry out this intervention
Difficulty: Easy
Time required: 15 minutes
Number of steps: 7
Updated: April 2023
Step 1: Verification of the monitor connection state
First, it will be necessary to ensure the connection status of the monitor.
Enter the monitor settings
Then Wifi
Then Info
Step 2: Verify that the monitor wifi is empty
Make sure the second icon represents well
Otherwise, please click on the wifi resetting
Click on the return arrow to return to the previous menu.
Step 3: Select the Wifi setting menu Wifi Manual
Click on the second icon representing a wifi logo and a toothed wheel.
Step 4: Select your internet box
The Philips WelcomeEye monitor will scan all compatible internet boxes nearby.
Select the name of your internet box by clicking on it. In our example: "Freebox24Ghz".
Step 5: Enter the wifi key of your internet box
Please enter the wifi key of your internet box and then validate.
If you have never changed the wifi key of your internet box or don't know where to find it, please follow the instructions below.
Step 5.1: Where to find the Wifi operator Wifi key
LiveBox 4 = The wifi key is visible by clicking on the facade i of your Livebox.
LiveBox 5 = The wifi key is located on the identification card and also on the label at the outset of your Livebox.
LiveBox 6 = The wifi key is visible in the Wi-Fi settings accessible from the front screen.
Step 5.2: Where to find the SFR Wifi operator key
SFR NB6/NB7/NB8 = The wifi key is located on the label on the back of your SFRBox.
Step 5.3: Where to find the Bouygues Wifi operator key
Bbox Miami/ 4K = The wifi key is located on the label on the back of your Bbox. This is the code entered on the WPA line.
Step 5.4: Where to find the WIFI operator Freebox
Valid for Freebox Delta/Pop/Revolution/mini/One/4G+/Crystal
Please download the Freebox Connect app available on the AppStore and Google Playstore.
Select the template for your Freebox and identify yourself.
The wifi key of your Freebox is located in the "My WIFI access" menu.
Step 6: Connection of the monitor to the WIFI of your internet box
After validating your wifi key, the Philips monitor will automatically return to the "Info" menu.
Please wait about 40 seconds for the monitor connects.
The Wifi logo must remain fixed.
In case of connection error or if the logo is not fixed, please find the description of the error codes.
Step 7: Connection with the smartphone
Now take your smartphone and install the Philips WelcomeEye app available on the AppStore or googlePlay store.
Throughout the procedure, if the application asks you for permissions, please allow them.
Click on the " .
Click on "My device is already connected to the Internet".
Select The WelcomeEye Connect 2 video door.
Click on "QR code Scan".
The camera of your smartphone will activate.
Scan the QR code of the Philips monitor from its Setting -> Wifi -> Info.
The Philips monitor should be found by the application.
Select it and click on "Add".
Choose a name for your Philips monitor and click on "Save".
Change the default password for the Philips monitor. Reminder: the default password is 123456. So you cannot use it.
Your monitor is now logged in.
Please click on your monitor to view the door station.