Perform a short test with a Philips video doorman
In case of non-operating an intercom, we recommend performing a short-distance functional test.The purpose of this test is to ensure that your malfunction is not related to a failure of your installation (cut, cut or damaged cable). |
Difficulty: Easy
Time required: 10 minutes
Number of steps: 5
Updated: September 2024
Step 1: Turn off your device
- Unplug your AC adapter before intervening on the device.
or
- Lower the circuit breaker associated with your device.
Step 2: Disassembly of your Door station
- Remove the front from your door station.
- Then remove the two screws that hold your door station on its support.
- Gently remove your door station from its wall mount.
- Disconnect the two wires connecting the terminals 1 and 2 of the monitor to the terminals 1 and 2 of the door station.(Also disconnect terminals 3,4 and 5.6 if you have an electric trigger and gate)
- Bring your door station close to your interior monitor.
Step 3: Unassembly of the Monitor
- Remove the monitor from its support by lifting it up and gently return it.
- Disconnect the wires present on terminals 1/3 and 2/4.
Step 4: Short distance connection
- Equip yourself with a 2m cable and section 1.5mm2 then connect the monitor terminal 1/3 of the door station (red wire on the diagram).
- Equipped with a 2m cable and section 1.5mm2 then connect the monitor terminal 2/4 of the monitor to terminal 2 of the door station (blue wire on the diagram).
Step 5: Energizer and functional test
- Connect your AC adapter to 230V
or
- Remove the circuit breaker associated with your device.
- Make sure the product works properly.
- In the case where your malfunction is identical, please contact the technical support.
- In the case of correct operation of the intercom, please check your installation.