Philips WelcomeEye Micro Monitor Replacement

Philips WelcomeEye Micro Monitor Replacement

Remplacement du micro moniteur Philips WelcomeEye

Visitors no longer hear you when you dialogue with them. The microphone of your monitor seems faultyBefore any intervention or maintenance, please turn off each element of your video doorman and place yourself on a suitable surface so as not to scratch the screen


Difficulty: Easy
Time required: 10 minutes
Number of steps: 5
Updated: April 2023
Equipment required:
Cruciform screwdriver, plastic spatula, precision clamp, glue gun
Detached part(s):
Reference: 538038P538038P

Step 1: Remove rear support from the monitor

  • Return the monitor.
  • Remove the 4 rear screws from the monitor using the cruciform screwdriver.
  • Insert the plastic spatula on the lower part of the screen and slightly lever.
  • Remove the rear facade from the monitor.

Step 2: Remove the microphone

  • The microphone is at the bottom left of the monitor and is glued to the chassis
  • Remove the connector from the microphone using the precision clamp by pulling slightly on the connector

Step 3: Micro Replacement

  • Remove the microphone from its location by planting the precision clamp in the microphone glue and lever.
  • Once the microphone is removed, replace it with the same model by repositioning it in the same location.
  • Cover the microphone hole (after installing the microphone) using the glue gun.

Step 4: Micro Recognition

  • Recognize the microphone connector. A detromper is present, on the connector to avoid reversing the wires.

Step 5: Replacement of the rear monitor mount

  • Clips the rear support of the monitor by repositioning it in its place and pressing firmly all around the monitor
  • Set up the 4 rear screws of the monitor using the cruciform screwdriver.
  • Replacement is complete