127062 - Wifi connection

127062 - Wifi connection

You have difficulty connecting your smartphone to your Thermostat. Here is a simple and fast procedure to carry out this intervention.It is advisable to perform the association procedure near your internet box.


Difficulty: Easy
Time required: 10 minutes
Number of steps: 3
Updated: October 2025

Step 1: Preparation of the smartphone

  • Download the AVIDSEN HOME app on your Android or IOS smartphone.
  • Before launching the app, make sure your smartphone is connected to the 2.4Ghz wifi network only of your internet box. (for more information on this point, please contact your internet service provider).
  • In the case of a new installation figure, be sure to grant the permissions required by the application, especially the location as well as the camera.

Step 2: Connecting the thermostat

  • Launch the AVIDSEN HOME app
  • Make sure your device is not already present in the app and click on "+" and then "Add Device".
  • If your device is already present, you need to delete it. Select your device, then click Settings and then "Remove Device".
  • Select the "HomeFlow-W" thermostat from the list of devices.
  • ATTENTION, the HomeFlow W thermostat is only compatible with a 2.4Ghz wifi network only. Please make sure your smartphone is well connected to this type of wifi. If in doubt, please contact your Internet Service Provider
  • Please make sure that the name of your internet box is registered in the second line. In our example, it is called Livebox- 2.4Ghz.
  • If no internet box appears, please make sure that the AVIDSEN HOME app has the permissions to use the location of your smartphone as well as you make sure your smartphone is connected to the wifi of your internet box.
  • In the second line, please manually enter the wifi key of your internet box. (Make sure that it has no more than 18 characters).
  • Then click on "Next"
Where to find the Wifi operator ORANGE key
  • LiveBox 4 = The wifi key is visible by clicking on the facade i of your Livebox.
  • LiveBox 5 = The wifi key is located on the identification card and also on the label at the outset of your Livebox.
  • LiveBox 6 = The wifi key is visible in the Wi-Fi settings accessible from the front screen.
Where to find the Wifi operator SFR
  • SFR NB6/NB7/NB8 = The wifi key is located on the label on the back of your SFRBox.
Where to find the key Wifi operator Bouygues
  • Bbox Miami/ 4K = The wifi key is located on the label on the back of your Bbox. This is the code entered on the WPA line.
Where to find the Wifi operator Free
  • Freebox Delta/Pop/Revolution/mini/One/4G+/Crystal
  • Please download the Freebox Connect app available on the AppStore and Google Playstore
  • Select the template of your Freebox and identify you
  • The wifi key of your Freebox is located in the "My WIFI access" menu.
  • Press onfor 5 seconds in order to enter the thermostat setting.
  • Make sure the indicationCofior present on the screen.
  • Press onfor 3 seconds to launch the Wifi association.
  • A Wifi icon should flash.
  • If the EZ indication appears on the screen, pressfor 3 seconds.
  • Make sure that the AP indication is present on your thermostat. Depending on the generation, it is possible that no indication is present in addition to COFI.
  • Make sure the Wifi icon flashes and then return to your smartphone.
  • Select AP Mode by pressing "AP Mode"
  • Validate "The Wifi logo must flash"
  • Click on "Next"
  • This information message will invite you to connect your smartphone to your thermostat.
  • Click on "Login Now"
  • Your smartphone will automatically open its Wi-Fi settings
  • Your smartphone must detect a Wi-Fi transmitter named SmartLife - XXXX

In our example, the thermostat is called Smartlife-61B9

  • Select your thermostat.
  • Special IOS case.
  • In the case of using an IPhone, please temporarily disable "cellular data" as well as "never" in "auto connection to sharing"
  • You can reactivate these functions after your thermostat is uploaded.
  • Special Android case
  • On some Android interfaces, it may be necessary to temporarily disable "mobile data" as well as "basin better Wi-Fi networks".
  • You can reactivate these functions after your thermostat is uploaded.
  • An error message may appear informing you that the thermostat does not have an internet connection. This error message is normal.
  • Force the connection and make sure your smartphone is connected to the SmartLife thermostat - XXXX
  • Return to the AvidsenHome app.
  • Your smartphone will send Wifi information to your thermostat and then scan your local network to find it.
  • If at the end of the countdown the thermostat has not been found by your smartphone, make sure your smartphone is connected to a Wi-Fi network in 2.4Ghz and then restart the procedure.

Step 3: Finalization of the connection

  • Once your thermostat is online, it will leave its COFI menu and automatically returns to the main screen.
  • On the smartphone, this window should appear.
  • You can change the name of the device in the app by clicking on.
  • Press "Completed".
  • Press your videophone so you can consult and program it.